Job Description

Anthropologie is searching for a Consumer Insights Analyst! We are expanding our Consumer Insights group and are seeking a motivated Analyst to join the team. As a vital part of the Insights & Analytics function, Consumer Insights is responsible for understanding the customer's voice, providing foundational knowledge about our customers, and ensuring we meet their evolving needs. This role is key to delivering high-quality, accurate, and timely analyses to drive brand growth and foster a culture of learning across all brands.

Role Responsibilities

• Research Execution: Prepare and deploy customer insights surveys and research projects using platforms like Qualtrics, targeting direct participant feedback.
• Project Support: Assist with major research initiatives, including Focus Groups and Brand Health tracking.
• Data Analysis: Analyze customer response data to derive insights into online and retail customer behavior, covering product performance, shopping trends, and behavioral preferences.
• Reporting & Presentation: Utilize tools such as Excel, Google Sheets, Google Slides, and AI platforms to present clear, impactful findings, with guidance from the team.
• Market Intelligence: Monitor and communicate relevant industry trends and secondary research to the team.
• Ad-hoc Support: Provide assistance with additional ad-hoc research requests as needed.

Role Qualifications

• 1-2 years of previous research experience.
• A Bachelor’s Degree with a concentration in marketing, communications, statistics, psychology, or sociology is a plus.
• Demonstrated knowledge and skills in communication and marketing research.
• Strong quantitative analysis abilities and exceptional attention to detail.
• Required experience in processing and analyzing data using the Google platform suite.
• Excellent written and verbal communication skills.
• A self-starter with a commitment to continuous learning and skill development.
• Preferred experience in leveraging AI platforms (such as Claude) for data analysis and visualization.

The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit

EEO Statement

URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.

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