Job Description

We search for skilled, creative bakers who strive to provide high-quality baked goods and services in an efficient, professional manner. The Baker understands recipes, performs quality checks on ingredients and finished products, uses frostings, glazes, fillings, and other toppings to enhance item presentation, and processes customer orders.

As a baker, you will greet customers, answer questions, clean workstations, and equipment, ensure the kitchen is stocked, and perform other duties as needed.

To be successful in this role, you should have previous experience in a customer service position and good knowledge of how cash registers operate. You should also be available to take evening and weekend shifts occasionally.

We also offer many other great benefits such as:

• Flexible schedule
• Leadership opportunities to gain real-world management experience to help you reach your professional goals.
• Competitive pay and tips!
• One FREE cookie per shift

We ask you to:

• Smile
• Create and Maintain Eye Contact 
• Make Emotional Connections with Guests
• Honors and encourages others to follow the visions and values of the restaurant
• Ability to multitask quickly, yet thoroughly
• Be at least 16 years of age
• Be willing and able to work a flexible schedule
• Have the ability to lift and carry up to 50 lbs.
• Have a valid driver's license and reliable transportation 

Applicants will also be expected to be able to work on their feet for several hours at a time and lift potentially heavy objects when necessary.

Prior experience is preferred, but not necessary.

Requirements and Responsibilities:

• Consistency and Reliability
• Cheerful and Positive Attitude
• Values Teamwork 
• Loves Serving and Helping Others
• Read and understand Crumbl recipes
• Measure and combine ingredients using mixers, blenders, heat sources, and other equipment to make cookies
• Decorating and displaying the finished product
• Testing ingredients and finished goods to ensure that each item meets food safety and quality controls
• Greeting customers, answering questions, making recommendations, accepting orders and payment, and providing exceptional customer service
• Keeping records relating to deliveries, inventory, and production levels
• Taking client information and ensuring that deliveries are accurate and timely
• Cleaning and restocking the workstation and ensuring all equipment is sanitized and prepared for the next shift
• Must work at least 1 Friday closing shift AND 1 Saturday closing shift per month.(weekend closing shifts are 8pm-12:30am, we are closed Sundays)

Baker Requirements

• Strong communication, time and resource management, and planning skills
• Attention to detail, especially when performing quality inspections on ingredients and products
• Basic math and computer skills
• Willingness to work independently or with other team members to solve problems, plan schedules, fulfill orders, and create excellent baked goods
• Flexibility to work around customer demands, including early morning, night, weekend, and holiday availability
• Ability to work in a hot, hectic environment
• Stand, walk, bend, use hands, and appliances, and lift heavy items for extended periods
• Must work at least 1 Friday closing shift AND 1 Saturday closing shift per month.(weekend closing shifts are 8pm-12:30am, we are closed Sundays)

It all started with one big dream, two crazy cousins, and the perfect combination of flour, sugar, and chocolate chips. Crumbl was co-founded by Jason McGowan (CEO) & Sawyer Hemsley (COO). They both teamed up and dove head-first into the world of baking. After thousands of dollars in wasted dough, recipes that did not live up to their expectations, and cookies that are just plain embarrassing to them today, the two cousins decided to take their 'perfect cookie quest' to the people. They gathered feedback and tested recipes — a practice that is still part of the Crumbl process — until they created the world’s best chocolate chip cookie.

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