Lead Business / Process Analyst Job at Recutify Inc., Hartford, CT

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  • Recutify Inc.
  • Hartford, CT

Job Description

Role : Lead Business / Process Analyst

Location : Hartford, Connecticut (Hybrid)

Role Summary

Seeking a 10+ year experienced US-based Business / Process Analyst with strong Personal / Auto / Home insurance expertise and proven experience leading teams and driving delivery to support a legacy policy rewrite & automation initiative using UiPath.

The role focuses on understanding current-state legacy processes, defining rewrite steps, and translating business needs into clear requirements while working closely with client business teams, leadership, and RPA delivery teams .

Key Responsibilities

  • Understand and document legacy auto policy rewrite processes (rules, steps, exceptions)
  • Map end-to-end auto policy lifecycle (issuance, endorsement, cancellation, renewal, rewrite)
  • Facilitate workshops with business SMEs and client leadership
  • Define business requirements, user stories, and acceptance criteria
  • Act as a bridge between business, architecture, and UiPath delivery teams
  • Collaborate with RPA teams to:
    • Validate process flows
    • Clarify edge cases and exception scenarios
  • Support UAT and business validation of rewrite scenarios
  • Lead and coordinate analyst / functional teams , ensuring alignment of requirements, priorities, and timely delivery

Required Skills

  • Strong experience in US Personal / Auto / Home Insurance
  • Hands-on exposure to policy rewrite / modernization programs
  • Excellent process mapping and requirements documentation (AS-IS / TO-BE, workflows, decision points) skills
  • Strong understanding of automation suitability (RPA feasibility, rule-based processes)
  • Proven client-facing and stakeholder management capability
  • Experience leading teams / managing analysts or cross-functional delivery is mandatory
  • Familiarity with Agile tools and methods (JIRA, Confluence, etc.)

Preferred

  • Experience working with UiPath / RPA projects (process assessment, PDD creation, automation lifecycle)
  • Experience with Guidewire, Duck Creek, Majesco, or legacy policy admin systems
  • Understanding of underwriting and rating rule impacts during rewrite
  • Exposure to exception-heavy processes and automation challenges

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