Job Description

Medical Office Assistant / Patient Service Representative

Location: Annapolis, MD (On-site)

Pay: $21–$23/hour (flexible based on experience)

Schedule: Monday–Friday, 8:00 AM – 4:30 PM (30-minute break)

Type: Contract with potential of conversion

Overview

We are looking for a professional and customer-focused Medical Office Assistant to join a busy specialty physician practice. This role is ideal for someone who enjoys working directly with patients, thrives in a fast-paced healthcare environment, and is looking to build a long-term career in healthcare administration.

This is a highly visible, patient-facing role where strong communication skills and attention to detail are critical to success.

Key Responsibilities

• Schedule patient appointments and manage provider calendars
• Answer high-volume inbound calls and assist with patient inquiries
• Greet and check in patients, providing a positive and professional experience
• Verify insurance information and collect required documentation
• Maintain accurate patient records within the EMR system
• Collaborate with providers and clinical staff to support daily operations
• Ensure compliance with office procedures and patient confidentiality standards

Required Qualifications

• 1–2+ years of experience in a healthcare administrative or front desk role
  • Examples: medical receptionist, scheduler, patient access, medical secretary
• EPIC EMR experience is required
• Strong customer service and communication skills
• Excellent phone etiquette and professionalism
• Strong computer skills and attention to detail
• Experience in a specialty medical practice preferred
• Reliable attendance and strong work ethic

Preferred Qualifications

• Pediatrics or specialty clinic experience
• Medical Assistant (MA) background with front office experience
• Experience with insurance verification and patient intake
• Proficiency in Microsoft Office

Work Environment

• Specialty physician practice setting (vascular surgery and related specialties)
• Fast-paced, team-oriented environment
• Frequent interaction with providers and patients
• Occasional travel to a nearby clinic may be required (1–2 times per month)

What We’re Looking For

• Highly professional and polished communication skills
• Strong attention to detail and accuracy when handling patient information
• Ability to multitask and manage a high-volume workload
• Dependable, with strong attendance and teamwork mindset

Employee Value Proposition

• Opportunity for permanent placement with a leading healthcare organization
• Competitive pay and benefits upon conversion
• Valuable experience in a specialty medical practice
• Strong potential for career advancement

Additional Details

• background check and drug screening required
• Dress code: scrubs (any clean, neat color or design)

This is a Contract to Hire position based out of Annapolis, MD.

The pay range for this position is $21.00 - $23.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Annapolis,MD.

This position is anticipated to close on Jun 1, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

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