Job Description

Description

Sales Associates drive top-line sales growth at an assigned Lowes store. This position will be responsible for engaging customers in the Paint and Pro departments generating customer leads implementing effective sales and marketing programs providing exceptional customer service and managing merchandising.

Part-Time Sales Associates are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products.

The individual selected for this role will be expected to work at Lowes Store #1941 located at: 301 W Gonzales Rd Oxnard CA 93036. This is a part-time position working weekdays/afternoons/weekends. The schedule is based on business needs and subject to change.

Job duties involve contact with customers which may include minors; and access to cash and other payment methods electronic equipment personal information store merchandise and other items of value and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Companys customers staff employees vendors contractors and the general public.

Service

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive relationships and trust with wholesale and retail customers
• Maintain precise work order files and formulas
• Tint and mix products to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Maintain in-stock and presentable condition in assigned areas
• Build and maintain knowledge of all products to ensure effective customer recommendations
• Comply with inventory control procedures
• Train Lowes associates on product knowledge and application methods
• Facilitate in-person customer transfers from paint to pro desk
• Provide in-store Pro Desk support for real-time customer needs Lowes Pro Sales and paint program execution including in-store promotional events

Sales

• Promote and represent Sherwin-Williams brand standards and product strengths to Lowes associates customers and contractors
• Process sales transactions accurately and consistently with policies and procedures
• Follow and achieve sales goals on a monthly quarterly and yearly basis Assist Sales Representatives in generating sales leads by contacting customers and maintaining call logs

Minimum Requirements:

• Must be at least eighteen (18) years of age
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
• Must be able with or without reasonable accommodation to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
• Must be willing to work all scheduled hours which may include evenings and weekends with or without reasonable accommodation

Preferred Qualifications:

• Have at least a High School diploma or GED
• Have at least one (1) year of experience working in a delivery retail or customer service position
• Have previous work experience selling paint and paint related products Have previous work experience operating tinting and mixing equipment
• Have a valid unrestricted Drivers license
• Able to read write comprehend and communicate in Spanish

#SHWSales

Required Experience:

IC

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