Job Description

Req ID:  77820 

Location:   McAlester -MCAL  

Areas of Interest:  Consumer Banker  

Pay Transparency Salary Range:   Not Available  

Application Deadline:  06/30/2026

BOK Financial Corporation Group includes BOKF, NA; BOK Financial Securities, Inc. and BOK Financial Private Wealth, Inc. BOKF, NA operates TransFund and Cavanal Hill Investment Management, Inc. BOKF, NA operates banking divisions: Bank of Albuquerque; Bank of Oklahoma; Bank of Texas and BOK Financial®.

Bonus Type

Formula Based

Summary

As a Personal Banker at BOK Financial, you play a meaningful role in both the client experience and the McAlester community. This is more than a transactional role—you’ll build relationships, earn trust, and become a go-to resource for clients navigating their financial goals. Through our 9-week Banking Navigator program, you’ll gain the tools, confidence, and support needed to succeed in a relationship-based banking environment. This opportunity is ideal for someone who enjoys connecting with people, takes pride in helping others, and wants to build a long-term career while making a local impact.

Please note: Your initial training schedule may differ from your regular hours, and you may train at a different location before being permanently assigned to your branch.

Job Description

In this role, you’ll deliver a highly personalized experience by building genuine relationships with clients and understanding what matters most to them. You’ll go beyond day-to-day transactions to provide thoughtful recommendations and solutions that support each client’s financial journey. As part of a community-focused branch in McAlester, you’ll work closely with your team to strengthen local relationships and contribute to the overall success of the market. This is a hands-on, people-first role where your ability to connect, problem-solve, and take ownership of the client experience will set you apart.

During your first nine weeks of employment, you will participate in a comprehensive training program. Please note that the training schedule may differ from your regular work schedule, and you may be required to train at a different location before being permanently assigned to a branch.

Team Culture

Our McAlester team is closely connected—both to each other and to the community we serve. You’ll be part of a collaborative, supportive environment where leaders are approachable, teammates work side by side, and relationships matter. We value accountability, teamwork, and open communication, and we take pride in creating a positive space where everyone contributes, ideas are welcomed, and success is shared.

How You'll Spend Your Time

• Building strong, trust-based relationships with clients in the McAlester community by understanding their needs and providing personalized support

• Engaging in meaningful, consultative conversations that go beyond transactions to uncover opportunities to help clients achieve their financial goals

• Partnering closely with your team to deliver a seamless, relationship-focused branch experience

• Educating clients on banking products, services, and digital tools that enhance convenience and financial well-being

• Taking ownership of client interactions—resolving questions and concerns with care, accuracy, and follow-through

• Supporting day-to-day branch operations, including teller transactions, while identifying opportunities to deepen relationshipsContinuously developing your skills through training, coaching, and hands-on experience to grow your career within BOK Financial

Education & Experience Requirements

This level of knowledge is normally acquired through completion of high school diploma or equivalent and a minimum of 1+ years of sales or customer service experience; a college degree is a plus or equivalent combination of education and experience.

• Working knowledge of consumer financial products and services
• Working knowledge of banking, retail sales operations and/or contact center operations including phone, email and chat support
• Excellent verbal communication skills; effectively and courteously providing customer information, resolving issues and building relationships to gain information by asking appropriate questions
• Excellent written communication skills demonstrated by professional etiquette, proper grammar and punctuation
• Problem-solving and conflict resolution skills
• Ability to follow established standards and use judgment to determine when appropriate to escalate
• Strong basic math skills (addition, subtraction, multiplication, division) in order to reconcile accounts
• Working PC application skills including word processing and spreadsheet packages and the ability to learn to use various internal company systems
• Ability to complete multiple tasks at a time
• Excellent interpersonal skills including sales and client relations skills, both in-person and via telephone
• Detail oriented, high degree of accuracy
• Ability to work in a fast-paced environment & under pressure, as needed

Advertising Source

BOK Financial Corporation Group is a stable and financially strong organization that provides excellent training and development to support building the long term careers of employees.  With passion, skill and partnership you can make an impact on the success of the bank, customers and your own career!
Apply today and take the first step towards your next career opportunity!
 
The companies in BOK Financial Corporation Group are equal opportunity employers. We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, pregnancy status, sexual orientation, genetic information or veteran status.

Please contact  recruiting_coordinators@bokf.com with any questions. 

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