sunday is building the fastest, simplest way to pay in restaurants. With a quick scan of a QR code, diners can pay, tip, and leave in about 10 seconds. We believe great products should feel obvious, not complicated, and we focus relentlessly on keeping things simple while earning trust from restaurants and guests at every interaction. Today, sunday powers payments in thousands of restaurants across the US, UK, and France, helping operators turn tables faster, increase tips, and unlock valuable insights. We push ourselves to go beyond what’s expected, building with ownership, moving fast, and scaling with ambition as we tackle our biggest growth opportunity in the US.
We’re hiring a Revenue Operations Manager to help scale and optimize our commercial operations across the US, UK, and France.
This is a high-impact, cross-functional role at the intersection of Revenue Operations, systems performance, internal enablement, and AI deployment . You will own critical operational scopes that help our Sales, Account Management, and Customer Success teams work more efficiently, adopt the right tools, and scale best practices across markets.
You’ll act as a key partner to local GTM teams and central functions, making sure our systems, workflows, documentation, and internal tools remain effective, simple, and scalable.
Join early, grow fast, and shape the journey!
1. Revenue Operations Support & Internal Performance: build a scalable commercial support motion across the US, UK, and France — reducing GTM friction, shortening resolution times, and turning recurring issues into permanent fixes.
Own the RevOps ticketing flow and SLAs across all markets
Prioritize and resolve operational requests from local GTM teams with speed and clarity
Identify patterns in support volume and eliminate root causes — not just resolve tickets
2. Knowledge Base & Process Documentation: make every commercial team member across France, UK, and the US genuinely better at their job — through documentation they actually use.
Own the internal knowledge base end-to-end: structure, quality, and adoption
Build documentation that teams navigate intuitively, not just content that exists
Drive measurable improvement in process adoption and self-service rates across markets
3. Local GTM Operations Partnership & Tooling Improvement: be the operational bridge between central RevOps and local GTM teams — translating market-specific friction into global solutions.
Own relationships with local commercial and GTM Ops teams across markets
Identify country-specific needs and move improvements forward through the right stakeholders
Continuously improve CRM and tooling performance so commercial teams stay efficient and unblocked
4. AI Adoption & Deployment: make AI a real productivity multiplier for our commercial teams — not a pilot, but an embedded part of how Sales, AM, and CS operate daily.
Identify the highest-leverage AI use cases across commercial functions
Design, deploy, and iterate AI workflows in close collaboration with Product (Dust)
Drive adoption at scale — success is measured by daily active use, not just deployment
5. Project & Sprint Leadership: run major RevOps initiatives end-to-end - from roadmap definition to stakeholder alignment to on-time delivery.
Own the RevOps project backlog: prioritize what gets built, sequence the work, and ship
Manage cross-functional stakeholders — align Sales, CS, AM, Product, and Finance around operational changes
Think like a RevOps program manager: every initiative has an owner, a deadline, and a definition of done
6. Commercial Tooling Strategy: make the strategic calls on our commercial tech stack - not just keep it running.
Evaluate and decide on key tooling questions: Mixmax vs Competitors sequences, Salesforce architecture, new tool adoption
Own vendor relationships and renewals with commercial insight, not just procurement compliance
Build a tooling roadmap aligned with where our GTM motion is going, not just where it is today
7. Cross-Market Adoption: when we ship a new process or tool, own its landing across US, UK, and France - end to end.
Be the single accountable person for cross-market rollouts of new workflows, tools, and operational standards
Design adoption playbooks that account for local context, tooling maturity, and team readiness
Track adoption metrics and close the loop — a rollout isn't done until all three markets are live and using it
5–7 years of experience in Revenue Operations, GTM Ops, Sales Operations, Business Operations, or similar roles
Salesforce experience is a must, and you should be comfortable working with or learning tools such as Mixmax, Aircall, Modjo, Dust, n8n, Zapier.
Strong understanding of commercial tooling and operational workflows
Familiar with Salesforce and comfortable navigating CRM logic, workflows, and commercial operations needs
Excited by AI enablement and motivated by finding pragmatic ways to deploy AI into real team workflows
Able to work cross-functionally with local teams, central teams, and product stakeholders
Organized, autonomous, and highly execution-oriented
Strong problem solver with a practical mindset and a focus on impact
Comfortable balancing support, operational rigor, and continuous improvement
Clear communicator who can simplify complexity and help teams adopt better ways of working
Salary: : $120K–150K depending on profile and location
Stock Options
A great office in the heart of (location) with a balance of in-person and remote work
Free Vacation Policy
100% Employer-Covered Health Insurance
401K Plan
Share your story: Application with resume
Let's get to know each other through a phone screen interview
Meet with the hiring manager
Impress your future colleagues with a case study
Meet with a Leader
Reference Checks (3 most recent managers)
Offer: we want you
Thank you for taking the time to apply, and looking forward to getting to know you!
sunday is an equal opportunity employer and does not discriminate and all qualified applicants will receive consideration for employment without regard to race, creed, color, sex, affectional or sexual orientation, gender identity or expression, gender, ethnicity, religion, national origin, ancestry, nationality, age, disability, marital status, veteran status, genetic information, or on any other basis prohibited by law (except where an attribute is a bona fide occupational qualification).
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